The next time you are sitting around and thinking about the state of things in your organization, you should get away from your office and head out to the trenches. What do I mean by the trenches? I mean the shop floor where employees are making products, out in the field where employees are providing […]

When I come home every night and look at my mail, I throw about 90 percent of it away. Most of it is useless … junk coupons or junk mail asking me to switch my insurance, my cable or credit cards. And every night I wonder about the science behind these marketing campaigns. It is […]

Is your organization rational? Think twice before you answer this one, in some ways it is a trick question. Before I go any further, I should define what I mean by rational. In its most basic sense, a rational organization has a formalized structure, a clear sense of organizational goals, rules and behaviors that are […]

If you had a mulligan available to you off the golf course, in your professional life, what would you use it on? Would you change anything important? Would you change your profession, your industry, your work habits or your ethics? I think about this from time to time. Usually after a round of golf at […]

You know the feeling you get when you are really good at something and you are in the zone? Everything around you seems to slow down and your focus sharpens. You feel invincible and it is a great feeling. But, it is not happening as often in the business world anymore. We are so inundated […]

What does your company do to build organizational strength and resiliency? Are there specific cultural and structural processes in place that enable your organization to stay fit and lean? If your organization were in a race would it be a marathon or a sprint? Would you consider your organization a healthy organization? How would you measure […]

Are you getting the impact you want out of your training? I am not talking about Level 4 evaluations and ROI. I am talking about real impact. I am not talking about using the antiquated butt-in-seat metrics. I am talking about qualitative impact. I am not talking about cost per learner. I want to know […]

Mind the ledge. It is real and you can fall over if you are not careful. Pay attention to it. Do not get so caught up in the day-to-day drama that you ignore the warning signs and trudge on over mindlessly. Put the iPhone or iPad down for a minute. Pay attention. Open your eyes. […]